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  7. 17497123

Unity Lab Services™ Evolution™ Pro On-site Basic Extended Warranty

Decrease downtime with priority corrective maintenance and technical support

Brand:  Unity Lab Services™ 701-059148

Product Code. 17497123

  • 1810.00 EUR / Each

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Description

Description

  • Field Service Engineer labor, travel, and parts required for corrective maintenance visits with a targeted response time of 3 business days
  • Priority status for technical support inquiries with a targeted immediate response time
    • A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools
  • Instrument Requalification (RQ) in conjunction with a scheduled corrective maintenance with a purchase of an add-on Operational Qualification (OQ)
  • Access to Unity™ Lab Services Online Knowledge Base
  • Computers that were purchased from Thermo Fisher Scientific and required for the operation of the analytical system
  • Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance)
Specifications

Specifications

840-340100; 840-340200
1 Year
Thermo Scientific™
Extended Warranty
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